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Our Privacy Policy

Last updated: [20 October 2025]

This Privacy Policy sets out how Carve & Crave Limited (“Carve & Crave”, “the Company”, “we”, “us”, or “our”) collects, uses, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws in the United Kingdom.

By using this website or engaging with Carve & Crave in any way, individuals (“you”, “your”, or “users”) acknowledge that they have read and understood this Privacy Policy.

1. Data Controller

Carve & Crave Limited is the data controller responsible for determining the purposes and means of processing personal data.

Registered in: United Kingdom

Email: help@storrd.com

Address: 53 Beak Street, W1F 9SQ, London, United Kingdom

2. Personal Data Collected

Carve & Crave may collect, store, and process the following categories of personal data:

  • Contact Information: such as name, email address, and telephone number.

  • Marketing Information: including marketing preferences and communication history.

  • Usage Data: including IP addresses, browser types, device types and website activity.

  • Transaction Data: such as payment and billing details when purchases are made (processed securely through third-party payment providers).

The Company only collects information that is necessary to operate effectively and provide users with quality services.

3. Purpose and Legal Basis for Processing

Carve & Crave Limited processes personal data for the following purposes:

  • To provide and maintain the Company’s website and services.

  • To communicate with users about products, offers, personalised incentives or updates.

  • To manage customer relationships and process orders.

  • To comply with legal and regulatory obligations.

Processing is carried out on one or more of the following legal bases:

  • Consent: where individuals have agreed to receive marketing or communications.

  • Contractual necessity: where processing is required to perform a contract or deliver a service.

  • Legitimate interests: where processing is necessary for the Company’s business operations, provided it does not override the rights of individuals.

Individuals may withdraw consent or object to marketing communications at any time by using the unsubscribe link in emails or by contacting the Company directly.

4. Marketing Communications

Carve & Crave Limited may send marketing communications to individuals who have:

  • Provided explicit consent to receive such communications; or

  • Purchased products or services and are being informed of similar offerings.

Recipients may opt out of receiving marketing messages at any time by:

  • Selecting the “unsubscribe” option in email communications; or

  • Contacting help@storrd.com

Carve & Crave does not sell, rent, or share personal data with third parties for their own marketing purposes.

5. Data Sharing and Third Parties

Personal data may be shared with trusted service providers and partners who act as data processors on behalf of Carve & Crave Limited. These may include but are not limited to:

  • Email and marketing platforms (e.g., Mailchimp, Klaviyo, Odoo)

  • Payment processors (e.g., Stripe, PayPal, Nono)

  • Website hosting and IT support providers

All third-party processors are required to handle personal data securely and in compliance with UK GDPR legislation.

Carve & Crave Limited may also disclose personal data if required by law or to protect its legal rights.

6. Data Retention

Carve & Crave Limited retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Marketing data: retained until an individual withdraws consent or requests deletion.

  • Transactional and financial records: retained for up to six (6) years to comply with tax and legal obligations.

Once data is no longer required, it will be securely deleted or anonymised.

7. Data Subject Rights

Under UK data protection law, individuals have the following rights:

  • Right of access – to obtain a copy of their personal data.

  • Right to rectification – to correct inaccurate or incomplete data.

  • Right to erasure – to request deletion of data (“right to be forgotten”).

  • Right to withdraw consent – where processing is based on consent.

  • Right to object – to processing for marketing or legitimate interest purposes.

  • Right to data portability – to receive a copy of their data in a structured format.

Requests to exercise these rights can be submitted to help@storrd.com

The Company will respond within one (1) month, as required by law.

If an individual is dissatisfied with the response, they have the right to lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk.

8. Cookies

The Company’s website uses cookies and similar technologies to enhance user experience and analyse website performance. Users can manage or disable cookies through their browser settings. Further details are provided in the Company’s Cookie Policy.

9. International Data Transfers

If personal data is transferred outside the United Kingdom, Carve & Crave ensures that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent legal protections, in accordance with UK GDPR requirements.

10. Policy Updates

Carve & Crave Limited may update this Privacy Policy from time to time to reflect changes in business operations or legal requirements.

11. Contact Information

For questions, concerns, or requests relating to this Privacy Policy or personal data handling, please contact:

Carve & Crave Limited

📧 Email: help@storrd.com

📍 Address: 53 Beak Street, W1F 9SQ, London, United Kingdom

🕸️ Website: www.storrd.com